FAQ

Will my piece look exactly like the photographs?


Each piece of natural stone has its own pattern. Colour, veining and tonal variations mean your piece may look different from the example shown in our photographs. These differences are part of the material’s individual character.

Will multiple pieces have matching patterns?


Pieces made from the same type of stone may share a similar overall appearance, but their patterns and shades can vary. If you are choosing pieces to display together, please contact us before ordering to discuss your preferences.

How should I care for my stone piece?

For everyday care, gently wipe with a soft, damp cloth and dry afterwards. Avoid acidic or abrasive cleaners, and wipe up spills promptly. Please follow any additional care instructions provided for your specific product.

What kind of light does the stone create?

The appearance of the light depends on the design and the stone used. In designs that allow light to pass through the stone, differences in thickness, colour and veining can affect the glow. Refer to the illuminated photographs of your chosen product.


Is the light rechargeable or plug-in?

Power sources vary by design. Please check the product specifications for the power source, voltage and any included cables or adapters before ordering.



Is a bulb included, and can it be replaced?

This depends on the design. Check the product specifications to see whether the light uses a replaceable bulb or an integrated LED, and what is included with your purchase.