About Us

From Our Workshop to Your Home

Our story began in 2005, before Marmor had a name.

That year, we founded BSTSTONE and began working with natural stone, from quarrying to fabrication. Since then, we have supplied stone to brands, architects, and contractors around the world. Through years of hands-on work, we have learned how to select each material, how to shape it, and how to bring out its natural beauty.

For a long time, though, we rarely had the chance to meet the people who would eventually bring these materials into their homes.

The idea for Marmor began with friends. They often asked us to help them find small marble pieces for their homes: a tray, a set of coasters, or a simple decorative object. They wanted genuine natural stone at a reasonable price, but were not always sure how to judge its quality or whether it was worth what they were paying.

So we asked our workshop to make a few batches for them.

Their feedback made us look at our work differently. We had the stone, the workshop, and years of making experience. Why not bring these pieces directly to the people who would use and enjoy them every day?

That is how Marmor began.

Today, we bring our years of stoneworking experience to everyday home accessories, furniture, and custom pieces. We select the materials, make the products, and deliver them directly to you. This also gives you a closer connection to the materials, craftsmanship, and team behind each piece: thoughtfully made stone homeware at a fair price.

Marmor is a BSTSTONE brand.

What We Bring to Your Home

Genuine Natural Stone

We use genuine natural stone, choosing materials to suit each product's purpose and character. The veining and colors come from the stone itself, not from a printed imitation on the surface.

Every piece is different. That is part of what makes it special.

Easy to Style, Naturally Coordinated

Choosing pieces for your home should be enjoyable. We work with complementary materials and colors across our lamps, trays, coasters, tissue holders, jewelry boxes, coffee tables, and sculptural stone pieces, making it easier to find items that work well together.

Start with one small piece you love, or gradually build a collection for your home.

Care from Packing to Arrival

Stone needs careful handling. We protect each order with cushioning and packaging designed to help it arrive safely.

If your product arrives damaged in transit, please photograph the product and its packaging and contact us. We will help arrange a replacement or refund in accordance with our policy for damaged deliveries.

A Little More Thought for Your Space

Sometimes, the right piece for your home needs a different size, stone, or finish.

For selected products and projects, we offer customization carried out by our own workshop. You can speak directly with our team to explore a practical solution. Before production begins, we will confirm the material, dimensions, finish, and production timeline with you.

A Note About Natural Stone

Natural stone varies in color, veining, and texture. Its surface may also contain fine pores or other natural features. Even when made from the same type of stone, the piece you receive may look different from the photographs.

Different products use different stone slabs, each with its own properties and rarity. These differences are reflected in their prices.

Marble also needs a little everyday care. It can stain, and acidic liquids may leave dull, etched marks on its surface. Wipe up spills promptly and clean gently to help preserve its original character.

If you have any questions about choosing or caring for your stone, please contact us.

The Stone We Know, the Pieces You Live With

Marmor takes its name from the Latin word for marble.

The name carries the experience we have built since 2005, along with our original intention: to make beautiful small objects from natural stone, with care at every step. We hope each handcrafted piece becomes part of your home.

Return Policy

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 30 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address. 

Notes

Custom-order or personalised items do not have a right to 30 days refund.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

No restocking fee to be charged to the consumers for the return of a product.;

Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at  marmor.stone1996@gmail.com.

Please contact our Customer service at marmor.stone1996@gmail.com to get the return address.