Naturally One of a Kind
Natural stone patterns and tones make every piece unique.
Free Shipping on Qualifying Orders
Small items ship free over US$79.
Real Human Support
Message us on WhatsApp; a real person replies.
Help with Damaged Orders
Damaged on arrival? Contact us and we'll make it right.
Frequently Asked Questions
Everything you need to know about your marble coaster set. Can't find your answer? Contact us — we reply within 24 hours.
Q: Why does my marble coaster look different from the product photo?
A: Each coaster is cut from genuine natural marble, which forms unique veining and color patterns over millions of years. No two pieces are exactly alike — the variation you see is a hallmark of authentic natural stone, not a defect.
Q: Are the cork pads already attached?
A: The cork pads are included in the set but are not pre-attached. You can apply them yourself to the underside of each coaster to protect your surfaces from scratches and slipping.
Q: Will the marble absorb liquid or stain over time?
A: Natural marble is porous and may absorb liquids if left in contact for extended periods. We recommend drying the coasters promptly after use and avoiding prolonged exposure to dark-colored beverages such as red wine or coffee.
Q: Can I use these coasters outdoors?
A: While the coasters are durable, we recommend keeping them indoors. Prolonged exposure to direct sunlight, rain, or extreme temperatures may affect the stone's surface and appearance over time.
Q: How do I clean the marble coasters?
A: Wipe with a soft, dry or slightly damp cloth after each use. Avoid acidic cleaners, bleach, or abrasive scrubbers, as these can dull the polished finish. Do not soak the coasters in water.
How long will my order take to arrive?
Orders are shipped from China. Estimated delivery is approximately 12 days after dispatch. You will receive tracking details by email once your order has shipped.
Is shipping free?
Please check the available shipping options and any applicable costs at checkout. Free shipping may be available on qualifying orders.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay.
What if my order arrives damaged or incorrect?
Please contact us immediately at marmor.stone1996@gmail.com with photos of the item and packaging. We will arrange a replacement or refund as quickly as possible.
Can I return my coaster set if I change my mind?
We accept returns within 30 days of receiving your order. Items must be unused and in their original packaging. Please contact our support team to initiate a return.
Is there a warranty on the coaster set?
Yes. Every Marmor coaster set comes with a one-year warranty covering manufacturing defects. Natural stone variations in veining and color are not considered defects. If you experience any quality issues, please reach out and we will make it right.