About Us
From Our Workshop to Your Home
Our story began in 2005, before Marmor had a name.
That year, we founded BSTSTONE and began working with natural stone, from quarrying to fabrication. Since then, we have supplied stone to brands, architects, and contractors around the world. Through years of hands-on work, we have learned how to select each material, how to shape it, and how to bring out its natural beauty.
For a long time, though, we rarely had the chance to meet the people who would eventually bring these materials into their homes.
The idea for Marmor began with friends. They often asked us to help them find small marble pieces for their homes: a tray, a set of coasters, or a simple decorative object. They wanted genuine natural stone at a reasonable price, but were not always sure how to judge its quality or whether it was worth what they were paying.
So we asked our workshop to make a few batches for them.
Their feedback made us look at our work differently. We had the stone, the workshop, and years of making experience. Why not bring these pieces directly to the people who would use and enjoy them every day?
That is how Marmor began.
Today, we bring our years of stoneworking experience to everyday home accessories, furniture, and custom pieces. We select the materials, make the products, and deliver them directly to you. This also gives you a closer connection to the materials, craftsmanship, and team behind each piece: thoughtfully made stone homeware at a fair price.
Marmor is a BSTSTONE brand.
What We Bring to Your Home
Genuine Natural Stone
We use genuine natural stone, choosing materials to suit each product's purpose and character. The veining and colors come from the stone itself, not from a printed imitation on the surface.
Every piece is different. That is part of what makes it special.
Easy to Style, Naturally Coordinated
Choosing pieces for your home should be enjoyable. We work with complementary materials and colors across our lamps, trays, coasters, tissue holders, jewelry boxes, coffee tables, and sculptural stone pieces, making it easier to find items that work well together.
Start with one small piece you love, or gradually build a collection for your home.
Care from Packing to Arrival
Stone needs careful handling. We protect each order with cushioning and packaging designed to help it arrive safely.
If your product arrives damaged in transit, please photograph the product and its packaging and contact us. We will help arrange a replacement or refund in accordance with our policy for damaged deliveries.
A Little More Thought for Your Space
Sometimes, the right piece for your home needs a different size, stone, or finish.
For selected products and projects, we offer customization carried out by our own workshop. You can speak directly with our team to explore a practical solution. Before production begins, we will confirm the material, dimensions, finish, and production timeline with you.
A Note About Natural Stone
Natural stone varies in color, veining, and texture. Its surface may also contain fine pores or other natural features. Even when made from the same type of stone, the piece you receive may look different from the photographs.
Different products use different stone slabs, each with its own properties and rarity. These differences are reflected in their prices.
Marble also needs a little everyday care. It can stain, and acidic liquids may leave dull, etched marks on its surface. Wipe up spills promptly and clean gently to help preserve its original character.
If you have any questions about choosing or caring for your stone, please contact us.
The Stone We Know, the Pieces You Live With
Marmor takes its name from the Latin word for marble.
The name carries the experience we have built since 2005, along with our original intention: to make beautiful small objects from natural stone, with care at every step. We hope each handcrafted piece becomes part of your home.
Política de reembolso
Última actualización: 9 de octubre de 2026
Devoluciones
La elegibilidad para las devoluciones depende de los artículos de tu pedido.
En los casos en que se acepten devoluciones, los artículos deben devolverse en el mismo estado en que se recibieron, sin usar, con las etiquetas y en su embalaje original, o según se indique en las instrucciones de devolución. Es posible que reduzcamos el reembolso si el artículo se usó, se dañó o se manipuló más de lo necesario.
Puedes solicitar una devolución en un plazo de 30 días después de la entrega del artículo.
El envío por devolución es gratis y te proporcionaremos una etiqueta de devolución.
Cómo iniciar una devolución
La aceptación de las solicitudes de devolución o cancelación depende de los términos anteriores y de tus derechos conforme a la legislación aplicable.
Contáctanos antes de devolver un artículo.
Si se aprueba la devolución, te enviaremos las instrucciones sobre cómo y adónde enviar el paquete para completarla.
No se aceptarán los artículos que se envíen sin haber solicitado primero una devolución.
Daños y problemas
Revisa tu pedido cuando lo recibas y contáctanos de inmediato si un artículo está defectuoso o dañado, o si recibiste el artículo equivocado.
Excepciones y artículos no retornables
Es posible que algunos artículos no sean elegibles para devolución, como se indica en los términos de devolución anteriores o en la publicación de producto, en el sitio web o en la tienda física al momento de la compra.
Contáctanos si tienes preguntas sobre si se puede devolver un artículo específico.
Cambios
Contáctanos para consultar sobre las opciones de cambio antes de devolver tu artículo.
Devoluciones y cancelaciones en la Unión Europea
Si eres consumidor en la Unión Europea y compras productos online, es posible que tengas el derecho de cancelar tu pedido dentro de los 14 días posteriores al día en que recibes los productos por cualquier motivo, a menos que se aplique una exención.
Después de notificarnos que deseas cancelar, debes devolver los productos en un plazo de 14 días.
Reembolsaremos los pedidos cancelados elegibles dentro de los 14 días posteriores a la notificación de la cancelación, pero es posible que retengamos el reembolso hasta que recibamos los productos devueltos o la evidencia de que los enviaste.
Para las cancelaciones elegibles, reembolsaremos el precio del producto y el costo de la entrega estándar, si pagaste la entrega. No estamos obligados a reembolsar ningún monto adicional pagado por la entrega exprés o premium más allá del costo de la entrega estándar.
Para solicitar una devolución, sigue las instrucciones anteriores sobre cómo iniciar una devolución. Para solicitar una cancelación, contáctanos.
Devoluciones y cancelaciones en el Reino Unido
Si eres consumidor en el Reino Unido y compras productos online, es posible que tengas el derecho de cancelar tu pedido dentro de los 14 días posteriores al día en que recibes los productos, a menos que se aplique una exención.
Después de avisarnos que deseas cancelar, debes devolvernos los productos en un plazo de 14 días.
Reembolsaremos los pedidos cancelados elegibles dentro de los 14 días posteriores a la recepción de los productos devueltos o a la recepción de la evidencia de que los enviaste.
Para las cancelaciones elegibles, reembolsaremos el precio del producto y el costo de la entrega estándar, si pagaste la entrega. Es posible que no reembolsemos ningún monto adicional pagado por la entrega exprés o premium más allá del costo de la entrega estándar.
Para solicitar una devolución, sigue las instrucciones anteriores sobre cómo iniciar una devolución. Para solicitar una cancelación, contáctanos.
Reembolsos
Te avisaremos cuando recibamos e inspeccionemos tu devolución, y te haremos saber si se aprobó el reembolso. Si se aprueba, se te reembolsará en tu forma de pago original, a menos que se indique lo contrario. Es posible que tu banco o proveedor de pagos necesite tiempo adicional para procesar y acreditar el reembolso.
Si no ves tu reembolso dentro de un período razonable desde que se aprobó, contáctanos.
Esta política no limita ningún derecho que puedas tener en virtud de las leyes de protección al consumidor aplicables, incluidos los derechos que puedan aplicarse si los productos están defectuosos, no son como se describen, no se entregan dentro del plazo requerido o acordado, o si de otro modo no cumplen con las leyes aplicables.
Contacto
Para solicitar una cancelación, iniciar o consultar sobre una devolución, preguntar sobre un cambio o reportar artículos dañados, contáctanos escribiendo a 13840238701@163.com.
Naturally One of a Kind
Natural stone patterns make every piece unique.
Black Friday Early Access
Free shipping on all orders to supported destinations. No minimum spend required.
Safe Arrival Guarantee
Damaged? We replace it, no questions
Real Human Support
WhatsApp replies within 24h
I wish it held a charge for longer but a beautiful addition to your home.
Love this little lamp. It’s made of actual stone. Cool to the touch and really easy to operate. Rechargeable and will not require cord. Compact size. Looks very nice and provides additional light. Works by tapping on the side. Can turn on and off and change intensity.
This lamp is absolutely beautiful! The warm amber glow creates a cozy and relaxing atmosphere, especially in the evening. The marble design looks elegant and adds a lovely touch to my room. It’s a perfect combination of style and functionality. I'm really happy with it and would definitely recommend it!
So beautiful. I’m sure each one is different but the one I got is amazing in looks. Nice color of swirling in light. Nice size. Good quality.
So beautiful. I’m sure each one is different but the one I got is amazing in looks. Nice color of swirling in light. Nice size. Good quality.
Frequently Asked Questions
Everything you need to know before your natural stone piece arrives. Can't find your answer? Contact us — we reply within 24 hours.
Q: Is this lamp made of genuine natural marble?
A:Yes. Each lamp is crafted from authentic Italian natural marble. Natural stone forms unique, irregular veins for every single piece, so the texture you receive will slightly differ from the photos. No two lamps are identical.
Q: How do I operate the lamp? Does it need hard tapping?
A:It adopts sensitive capacitive touch control. Simply gently tap the top surface to switch brightness modes. Firm tapping or knocking is not required. It supports 3 fixed brightness levels as well as stepless dimming.
Q:How long will the light last on a full charge?
A:Enjoy up to 40 hours of warm, ambient light on a full charge. Battery life varies depending on the brightness setting, with lower brightness providing longer use between charges. Recharge and enjoy cordless lighting wherever you need a little extra glow.
Q: Is this marble ambient lamp a good choice as a gift?
A:Absolutely. Crafted from unique natural marble, it works both as artistic home decor and practical lighting. It is an ideal thoughtful gift for housewarming, anniversaries, birthdays and holidays.
Q:Is this a single-use product? What is the Coverage period for LED lights in the event of a fault?
A:The normal, reasonable battery life of this product is 30,000 to 50,000 hours. Please refer to the user manual for further details. Please contact the manufacturer via Amazon; we will respond and resolve the issue within 24 hours.
How long will my order take to arrive?
Orders typically process within 2-5 business days. International delivery takes approximately 7-14 business days, with full end-to-end tracking provided once your piece ships in reinforced crating.
Is shipping free?
During Black Friday Early Access, free shipping applies to all orders to supported destinations, including side tables and custom items. No minimum spend or code is required.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay.
What if my order arrives damaged or incorrect?
Every shipment is securely packaged in custom protective crates. In the rare event of transit damage, please contact us with photos within 48 hours of delivery, and we will promptly arrange an immediate replacement or full refund.
Can I return my order if I change my mind?
We accept returns on eligible standard items within 14 days of delivery in their original, unused condition and packaging. Please reach out to our support team to initiate a return authorization.
Is there a warranty?
Yes, all Marmor handcrafted natural stone pieces come with a 1-year craftsmanship warranty covering any manufacturing defects.
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